Flexible booking is only available on selected course types. Once booked, can I change the date of my course? If you have flexible booking, yes you can change your course free of charge up until 6pm the day before your course. You may reschedule via our website at www. What else can I do online? At www. What happens after I have paid for a course? After you have paid for the course, you will receive Joining Instructions by either email or post.
The Joining Instructions include a map of the venue. We strongly recommend that you take your Joining Instructions with you when you attend the course. Can specific requirements be accommodated? Yes, please contact our Client Services team on to discuss your needs on an individual basis. If you require BSL interpreters you can also contact us by email at driveraware drivetech. English is not my first language? If you do not understand English well enough, you can bring a friend or family member to translate for you; the translator must be over Please contact our DriverAware Client Services team on to discuss your needs.
Attending a course. Where can I find travel directions? Directions to the venue are included in your Joining Instructions which will be sent to you after you have booked and paid for your course. You can also download directions via our website. Can I park at the training venue? Parking availability and access often depends on the specific training venue. Full details will be provided within your Joining Instructions after a booking has been made. Parking is available for blue badge holders.
What do I need to bring with me? When you attend your course, you must produce suitable photographic identification for example driving license or passport. If you do not have photographic ID, you must bring two separate forms of identification, for example an original utility bill gas, electricity or home phone or council tax bill.
I can no longer attend the course? You can amend your booking via our website at www. Myself, or a dependant, is unwell on the day? What happens if I arrive late? You must arrive in good time or you may be refused entry in which case you must rebook immediately, subject to availability and rescheduling fees. If you do arrive late please visit www. After you have paid for the course, you will receive Joining Instructions by either email or post.
The Joining Instructions include a map of the venue. We strongly recommend that you take your Joining Instructions with you when you attend the course.
Can specific requirements be accommodated? Yes, please contact our Client Services team on to discuss your needs on an individual basis. If you require BSL interpreters you can also contact us by email at driveraware drivetech. English is not my first language? If you do not understand English well enough, you can bring a friend or family member to translate for you; the translator must be over Please contact our DriverAware Client Services team on to discuss your needs.
Where can I find travel directions? Directions to the venue are included in your Joining Instructions which will be sent to you after you have booked and paid for your course. You can also download directions via our website. Can I park at the training venue? Parking availability and access often depends on the specific training venue. Full details will be provided within your Joining Instructions after a booking has been made. Parking is available for blue badge holders. What do I need to bring with me?
When you attend your course, you must produce suitable photographic identification for example driving license or passport. If you do not have photographic ID, you must bring two separate forms of identification, for example an original utility bill gas, electricity or home phone or council tax bill. I can no longer attend the course?
You can amend your booking via our website atwww. Myself, or a dependant, is unwell on the day? What happens if I arrive late? You must arrive in good time or you may be refused entry in which case you must rebook immediately, subject to availability and rescheduling fees. If you do arrive late please visit www. Do I have to notify my insurance company?
You only have to notify your insurers if you are asked the direct question about having attended a retraining course offered by the police.
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